Welcome Bonus
There are two types of welcome bonuses being offered at Platinum Play. Players can claim a No Deposit Bonus worth $1.500. You get 48 hours to play with this money and any profit you make up to $100 is yours. You will need to make a $20 deposit into your account to be able to withdraw your winnings from the No Deposit Bonus for security purposes.
Once you are done with your No Deposit Bonus, you will also be able to take advantage of a 100% Match up to $200. This means you will receive up to $300 in additional money for just $220 in deposits. Once you get your $200, you will need to play through the bonus 30 times before being able to withdraw. Although it sounds a bit suspicious it isn’t and the wagering requirements are pretty low, in comparison to industry standards. The games at Platinum Play contribute to the playthrough requirement as follows:
- Pokies and Keno: 100%
- Roulette, Blackjack, Baccarat and Video Poker: 10%
- Classic Blackjack: 2%
Platinum Play is extremely appealing to low to medium size depositors.
Games
Platinum Play is a Microgaming powered platform, which means players are able to enjoy the extensive library of online casino games including hundreds of exciting video pokies and table games as well as some smaller games like Keno and Scratch Cards.
In general, the Microgaming library is among the largest in the industry and is extremely popular among the New Zealand players. Exciting progressive jackpot pokies such as Mega Moolah are there as well, giving you a chance to win a life changing amount of money in a single spin, making things that much more exhilarating.
Mobile
Platinum Play does not offer a mobile app, but you can access your casino account via mobile browsers and play the majority of the games that are available in the desktop version on your mobile devices as well. Supported devices include Apple iPhones, Android devices and Blackberries, which means most mobile device owners will be happy with Platinum Play. The mobile experience at this casino is quite good and you will certainly be able to have your fair share of fun playing on the go at Platinum Play.
Promotions
Platinum Play Casino belongs to the Fortune Lounge group, which means all New Zealand players will have access to the various monthly promotions organized by this group on top of the extensive welcome offer. The prizes you can win by participating in these promotions include international cruises and fancy cars, making every hour of play at Platinum Play very exciting, as you will constantly have a chance of winning some very lucrative prizes.
Platinum Play does not have a loyalty scheme or VIP club, to be able to accommodate for the various other promotions. This is a tradeoff many players are happy to make, while others avoid the casino for this reason. Whether you prefer promotions or VIP club is up to you, but the reality is that players probably benefit more in the long run from the generous promotions of Platinum Play.
Player Comments
Customer Support
Platinum Play offers a very extensive customer support. The FAQ pages contain most of the information you could possibly need to help you solve any minor issues. If this is not enough to help you New Zealand players can use a toll free phone number 1 800 658 460 to contact the customer support department. Alternatively, live chat and Skype options are available.
To contact Platinum Play support via Skype simply add fortune.lounge to your Skype. If your issue can wait, you can use the support email which you can send via a form on the Platinum Play website.
Banking
Like other Fortune Lounge members, Platinum Play allows for most of the commonly used payment methods for both withdrawals and deposits. Prepaid paysafecard vouchers and e-wallets like Skrill, Neteller and PayPal can be used by New Zealand players, with $NZ allowed on each of the methods. Credit and debit cards can be used as well, but withdrawing to these can sometimes be slow and cause issues, which is why I recommend using payment processors instead.
Finally, it is important to note that Platinum Play gives players a deposit bonus worth 10% up to $100 every time they use a new e-wallet including Skrill, Click2Pay and EntroPay. This is why I recommend using multiple e-wallets for multiple deposits if you use them, to extract maximum value for your money.
Conclusion
Being a part of the reputable Fortune Lounge Group, Platinum Play is one of the safer and more reliable places to put your money into. They offer an extensive number of games by Microgaming, guaranteeing that every player will be able to access their favourite games.
When it comes to customer support and payment methods, Platinum Play offers a wide variety of options in both sectors, with all major payment processing methods allowed and multiple methods of contacting the customer support 24/7.
Platinum Play also provides a fantastic welcome offer for those players who intend to deposit a limited amount of funds into their accounts as well as a number of lucrative promotions which let players win valuable and fun prizes with some luck on their side.
Platinum Play holds the following gambling license :
- Malta Gaming Authority– MGA is arguably the best regulatory body in terms of handling player complaints.
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