Online Casino Scams

There is a vast number of online casinos out there, and new ones pop out every week. One common theme you’ll notice with most of these casinos is they all try to impress you with what they have to offer. A huge selection of games, generous welcome bonuses, impressive websites, competitive VIP programs, and the list goes on and on.

There is nothing particularly strange about, as we all know that good marketing aims to grab your attention and impress you. However, there is a big difference between nicely-packaged marketing strategies and flat-out lies. While the former is just a clever business strategy, the latter is clearly a scam looking to rope you in and cheat you out of your money.

Unfortunately, online casino scams aren’t all that rare. There are many operators who represent themselves as legit online casinos, but their only agenda is making as much money as possible from unsuspecting players before disappearing from the cyber space. To help you recognize and avoid these online casino scams, we’ve put together a list of red flags underlining the most common practices of these operators, in an effort to help you steer clear of these rogue casinos.

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Red Flags: Things to Look Out For

Online casino scams operate in different ways, but they always try to do it under the guise of a fair business. They’ll not just steal your money or deny your withdrawal for no reason; these casinos will actually come up with a “legitimate” reason why you can’t have your money. Because of this, there are some rather easy to spot red flags found in nearly all online casino scams.

How to Interpret Red Flags

Since most of online casino scams feature at least one or two of these red flags, and often even more, we’ll try to explain each one of them in more detail. This should be very helpful to all players, but especially those new to the world of online gambling, who don’t understand how things should work and can’t tell the difference between rogue and legit online casinos.

Player Testimonials: Real Online Casino Scam Stories

Extreme delay of payment: The matter is that I cannot already get my money for more than 35 days in the amount of $400. But there is also a problem, which is that at the moment the payment has not been approved, although I sent the documents for verification of the account 2 times. Such a great delay in the payment of money is contrary to the conditions and policies of the casino itself. (Captain Jack Casino)

Convoluted T&Cs: I tried to withdraw 2000€ this month and I received an email that the withdrawal was not approved and I should contact support. I did this and I was told that I cant withdraw because I havent deposited in 3 months...  I then asked where in the terms it states that I have to deposit after 3 months time in order to make a withdrawal. I was told its in 6.1. (this isn’t exactly what the T&Cs state, but the casino seems to be trying to interpret the things the way they see fit. Casino Sieger)

Unclear and false bonus claims (the casino advertises €100 max cashout for their no deposit bonus): I opened an account there on 25.02.17 and started playing... I could manage to fulfill the wagering requirements and climbed up to more than 300,- Euro. After a few days my withdrawal was declined and the balance was deducted to 50,- Euro (!). They inform me, that i have to deposit 50,- Euro for a withdrawal. (so the total withdrawal would be €100, but only €50 of that is actually winnings – OrientExpress Casino).

Avoiding Online Casino Scams

Now that you know how most online casino scams work, are aware of what common red flags are, and have real-life examples of suspicious behavior by several casinos, you might still be unclear as to how to avoid being scammed.

Although there is no certain way to do it, especially with new operators appearing all the time, one good way to go about choosing your casino is first checking out the information that’s already out there. This includes finding players’ reviews, verifying licensing information, and checking out for seals of approval by reputable sites.

Apart from the usual licenses, legit online casinos will usually display independent seals of approval by independent auditing agencies like ECOGRA or iTech Labs. Being verified by these organizations means the casino probably provides a safe and fair gaming environment and they’ll not try to scam you out of your money.

Another good practice is to register with the casino and contact their customer support prior to depositing any money. Ask them any questions you might be unclear about and carefully examine their responses. Good casinos will make sure to tell you everything you need to know; those looking to scam you will usually just try to get you to deposit, mostly disregarding any other questions you may have.

Finally, if you don’t have time to do the research yourself, which is understandable, you can simply refer to our list of pre-approved online casinos. We’ve done the footwork for you, and the casinos that made it onto our list are safe, reliable, and fair. With these operators, you can deposit and play as much as you like, knowing full well that your money always belongs to you and that you’ll be able to withdraw any or all of it whenever you feel like it!

FAQs

Are online casinos rigged?
Anyone who has had a bad day at a casino has thought that they were cheated by the company. And, while players know that land-based casinos are regulated and monitored businesses, when it comes to online casinos, you can never know if a particular casino is trying to rob you. All regulated and reliable online casinos use independently verified RNGs, Random Number Generators, which warrant that the games are fair and that the casino has no advantage over the player other than the inherent one.
Which companies make sure online casinos are fair?
eCOGRA is a London-based international company that audits casino software. eCOGRA stands for eCommerce Online Gaming Regulations and Assurance, and it is a globally acknowledged organization that makes sure online gaming is fair, protecting players, payments, and dealing with underage gambling. Casinos with eCOGRA seals of approval are definitely a safe place to put your money.